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Cancellation Policy

REGISTRATION CANCELLATION/SUBSTITUTION POLICY If you cancel seminars/special events on or before Wednesday, March 6, 2024, at 11:59 PM Central time, you are eligible for a full refund; however, you will incur a cancellation fee of $50. Cancellation notifications must be emailed to RCS Customer Service at before this time. Substitutions will be accepted in writing without penalty.


Upon proper cancellation, the full registration fee will be refunded, minus the cancellation fee of $50 of your total registration fees, to the card associated with the original transaction. Badge sharing is forbidden and will be strictly enforced at IWCE 2024. No refunds of any kind will be made for cancellations received after March 06, 2024, at 11:59 PM Central time. No refunds will be given for no-shows, late arrivals, early departures, and/or anyone who fails to notify us by the cut-off date using the method listed above. If IWCE cancels this event for any reason, you are eligible to receive a full refund minus processing fees.

Substitution Policy

Registrants unable to attend may send a substitute by bringing the registrant’s confirmation letter to the IWCE Registration Desk located at the Gaylord Texan Longhorn Lobby C to receive a badge for admission.

NONEX Policy

NONEX Policy As a Non-Exhibiting Manufacturers/Supplier (NONEX), individuals must first be approved by show management to gain access to the show floor. This policy aims to protect the manufacturers exhibiting at IWCE and maintain the show's integrity. Exhibitors are defined as the company contracted and paid for the exhibit space approved by show management.  Associated brands that are not exhibiting do not qualify for the privileges of the paid and contracted exhibitor.  Coupon codes do not apply to any NES. NONEX can attend IWCE for one (1) year to evaluate the event for future participation. Consistent with our current policy, approved or unapproved NONEX will not be allowed to hold offsite events at show-appointed hotel properties or any other venues associated with IWCE.  Suitcasing is a practice on the part of any attendee who is observed to be soliciting business in the exhibit hall aisles or other public spaces at the facility. You must have a booth on the trade show floor to distribute information and conduct business with attendees. Any person in violation of the IWCE suitcasing policy will be required to leave the facility. All materials must be distributed from a contracted booth secured by IWCE Show Management. Strolling entertainment or moving advertisements outside of an Exhibitor’s assigned booth space or in the public space of the facility is not permitted at any time during the show hours, move-in/move-out.

Other Policies:
  • The International Window Coverings Expo is a trade-only event.

  • Children under 18 must be accompanied and supervised by an adult at all times when in the exhibit areas. No children under the age of 15 are allowed. Registration for children is complimentary and must be done on-site. 

  • Children under the age of 18 are not permitted in the exhibit hall during installation and dismantling.

  • No strollers or rolling carts larger than airline carry-on size are permitted on the show floor.

  • Badges must be worn by all show participants at all times.

  • A no-smoking policy in the exhibit hall and meeting rooms will be strictly enforced.

  • Unauthorized photography and video recording are not permitted in the exhibit hall without prior approval of show management or the exhibitor whose booth is being photographed.

  • Unauthorized photography and audio/video recording are not permitted in any conference session.

  • Unauthorized solicitations are strictly prohibited.  Solicitation of business in the seminars is entirely prohibited as well.  Please report any such occurrence to show management immediately.

  • All bags are subject to being checked for security purposes.

  • Please refrain from using cellular phones in meeting rooms during the conference sessions.




Policy subject to change at any time*

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